What is Social Intelligence?


Here at TiA, “social intelligence” means understanding that regardless of what type of entity you are or what type of industry you belong to, you are comprised of, dealing with, working with or for, and engaging with people...humans. In order to be competitive, effective, and efficient, your organization must be built with a diverse and inclusive fiber. That organizational cohesiveness and robustness can be achieved when, as an organization, it is understood by all its members (top to bottom) that every part of it is valued, heard, and given opportunity for input. Having a variety of viewpoints is part of foreseeing issues, anticipating deficiencies, and therefore being in a better position of rolling out a solid product or service as well as achieving gaining more of the market share.

Now, what does diversity and inclusion have anything to do with that? A 2015 McKinsey report on 366 public companies found that those in the top quartile for ethnic and racial diversity in management were 35% more likely to have financial returns above their industry mean, and those in the top quartile for gender diversity were 15% more likely to have returns above the industry mean. (Harvard Business Review David Rock and Heidi Grant, November 4, 2016).  The consequences of an unhealthy organizational culture are not always evident but are unfortunately many.


TiA believes that organizations “do better” when they “do good,” meaning that entities making a conscious effort to recruit, hire, retain, develop, and include diverse voices and experiences within their organizations are more competitive in the marketplace and render services in more comprehensive, safe, and effective ways.